urvusa.com icamp elite

Warranty Information

Your new iCamp is covered by the industry's best warranty program.
It includes:
1-year bumper-to-hitch limited warranty
2-year structural and appliance limited warranty

URV WARRANTY
For iCamp Lite and iCamp Elite
·Two Year Limited Warranty
·One-Year Bumper to Hitch Limited Warranty
·Two-Year Hard Structural and Appliance Limited Warranty
·For: Travel Trailers and Tent Trailers Manufactured By CenTech Specialty Vehicles, Co. Ltd. (CenTech) Distributed by United Recreational Vehicles (URV), LLC. Sold in the United States and Canada

See below for more details.

COVERAGE PROVIDED: GENERAL
Your new trailer, including the plumbing, heating and electrical systems, installed by the manufacturer, is warranted under normal use to be free from manufacturing defects in material and workmanship for a period of one (1) year from date of purchase to the original owner.
This warranty extends to the first retail purchaser, is not transferable and begins on the date of original retail delivery or the date the trailer is first placed into service (whichever occurs first). This warranty extends for a period of one (1) year (Bumper to Hitch) and two (2) years (hard structural and appliance) from such date. Written notice of defects must be given to the selling dealer or the manufacturer no later than ten (10) days after the expiration of the applicable warranty. Warranty repairs, if required, will be made without charge and within industry standards, after your trailer is taken to an authorized service center.
NOTE: UNITS ARE MANUFACTURED FOR RECREATIONAL PURPOSES UNITS USED AS COMMERCIAL, RESIDENTIAL, OR RENTAL MAY VOID YOUR WARRANTY.

COVERAGE PROVIDED: HARD STRUCTURAL
Your new trailer's hard structure is warranted to be free from manufacturing defects in material and workmanship for a period of two (2) years from date of purchase to the original owner. The structure consists of the walls, floor and roof, and the attachment to each other, but does not include attachments to the structure such as, but not limited to, frame, axles, windows, doors, cabinets, vents, rubber vinyl roof and canvas.

COVERAGE PROVIDED: APPLIANCES
The major appliance warranty is administered by URV for two (2) years from date of purchase. The vendor appliances installed in your trailer by the factory have their own vendor warranty statements offering a two-year coverage to the original consumer purchaser and are not transferable. URV and its dealer network will process the warranty resulting from an appliance-manufacturing defect through its normal warranty policies and procedures. This coverage includes the range, oven, refrigerator, water pump, furnace, water heater, TV, stereo, and converter, depending on options installed.

OWNER'S OBLIGATIONS:
The owner is responsible for normal maintenance; however, minor adjustments (such as adjustments to the interior or exterior doors, LP regulator pressure, cabinet latches, TV antenna control, voids in sealant, etc.) will be performed by the dealer during the first ninety (90) days of warranty coverage. Thereafter, such adjustments are the responsibility of the owner as normal maintenance, unless required as a direct result of repair or replacement of a defective part under this warranty.
If a problem occurs which the owner believes is covered by this warranty, the owner shall contact the selling dealer, or other authorized dealer, giving them sufficient information to resolve the matter.
The owner is also responsible for inspecting and maintaining sealant or seals around all attachments and seams related to the structure.
WARNING: The owner's failure to perform such inspection and maintenance, which results in water damage or any other damage shall void the warranty.
The owner shall be responsible to deliver the trailer to the dealer, authorized service center, or factory for all warranty repairs. It is the owner's responsibility to return the vehicle to an authorized service center for any repairs that may be required.
It is the owner's responsibility to notify the selling dealer of a defect in a timely manner. Failure to notify in a timely manner will void all or portions of this one-year or two year limited warranty.

CONSEQUENTIAL AND INCIDENTAL DAMAGES:
URV and CenTech shall not be liable for any incidental or consequential damages such as, expenses for transportation, lodging, loss or damage to personal property, loss of use of owner's product, inconvenience or loss of income. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which vary from state to state. Dealers or any other persons are not authorized to make modifications to this warranty. Any additional statements concerning this warranty, whether oral or written, are not the responsibility of the manufacturer and should not be relied upon.

DELIVERY
To assist in avoiding problems with your trailer, we recommend you do the following:
1. Read the Owner’s Manual thoroughly.
2. Read the warranty. Go over it thoroughly with your dealer.
3. Inspect the vehicle. Do not accept delivery until you have gone through the trailer with the dealer. The manufacturer has provided a checklist to be used during retail delivery. Check each item on the list and make sure the dealer does the same. Do not sign this checklist until you are satisfied with each inspection.
4. Ask questions about anything concerning your trailer you do not understand.
5. Be sure your tow vehicle has the capacity to pull the trailer you have selected.
Throughout the manufacturing process, our quality inspectors have inspected your trailer. However, our final inspection at the factory is not the last one. The pre-delivery inspections (including systems check) your dealer performs are the final inspections due to the unit prior to receiving your new trailer. Your dealer should assist you in understanding the limited warranties and completing necessary forms to activate them.

DEALER'S OBLIGATIONS:
By agreement with the manufacturer/distributor, the dealer is obligated to maintain the trailer prior to retail sale, to perform a detailed pre-delivery inspection and to make any repairs necessary to correct defects in material or workmanship.
1. Maintain the travel trailer prior to retail sale.
2. Perform a detailed pre-delivery inspection (including all systems check) and make any repairs necessary to correct defects in material or workmanship.
3. Provide a customer walk through. This is done to familiarize the customer with the coach, its systems, components and its operation. The manufacturer has provided a checklist to be used during retail delivery. Do not sign this checklist.

WHAT IS NOT COVERED BY THIS WARRANTY:
1. Tires and batteries, and other equipment, which are covered by the separate warranties of the respective manufacturers of these components.
2. Damage caused by or related to:
A. Accidents, misuse or negligence.
B. Alteration or modification of the trailer or damage incurred resulting from alteration or modification.
C. Environmental conditions (salt, hail, chemicals in atmosphere, etc.).
D. Failure to comply with instructions contained in the Owners Manual.
3. Normal deterioration due to wear or exposure, such as fading of fabrics or drapes, carpet wear, etc.
4. Normal maintenance and service items such as light bulbs, fuses, lubricants, sealant and seals, slide adjustments, door adjustments, awning tension, etc. or damages resulting from lack of maintenance.
5. Extra expenses such as transportation to and from dealer or authorized service center, loss of time, loss of pay, loss of use of the trailer, inconvenience, commercial loss, towing charges, bus fare, vehicle rental, incidental charges such as telephone calls or lodging bills, or other incidental or consequential damages (other than injury to the person).
6. Any unit used as a commercial unit, residential unit or used as a rental unit.
7. Additional charges for transportation to and from on-site service.
8. Condensation on any window or other parts as a result of condensation including any mold or related water damage.
9. Molds or any other damage from water

LIMITATION OF IMPLIED WARRANTIES:
Implied warranties, including any warranty of merchantability or fitness for a particular purpose, are limited in duration to the terms of this written warranty. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.

United Recreational Vehicles, LLC (URV)
2 University Plaza Suite 503
Hackensack, NJ 07601
Tel: (201)498-0688 Fax: (201)342-0886
warranty@urvusa.com